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New energy vehicle after-sales service
After-sales service is one of the most important concerns for overseas distributors when sourcing new energy vehicles.
As a professional exporter of new energy vehicles, we believe that selling cars is only the beginning of a long-term partnership. Reliable after-sales support is what truly ensures sustainable cooperation.
Our after-sales service system is designed specifically for overseas distributors and bulk buyers, covering:
• Technical support and troubleshooting
• Spare parts supply and logistics
• Remote diagnosis and guidance
• Warranty coordination and documentation support
We provide professional technical support for hybrid and new energy vehicles, including battery systems, electric motors, and electronic control units.
Our technical team can offer:
• Remote diagnosis and problem analysis
• Installation and maintenance guidance
• Technical documents and training materials
• Video or online support when needed
Spare parts availability is a key factor for overseas operations.
We support our partners with:
• Genuine spare parts supply
• Fast-response parts sourcing
• International shipping solutions
• Assistance in identifying correct part numbers
Our after-sales service process is clear and efficient:
1. Issue reported by distributor
2. Initial technical evaluation
3. Remote troubleshooting or solution proposal
4. Spare parts coordination if required
5. Follow-up to ensure problem resolution
With extensive experience in exporting new energy vehicles to the Middle East, Central Asia, and surrounding markets, we understand the real challenges faced by overseas distributors.
We aim to be more than a supplier — we strive to be a long-term after-sales partner.
If you are looking for a reliable new energy vehicle supplier with professional after-sales support, feel free to contact us.
We are happy to discuss customized after-sales solutions for your market.
